Customer service
Creative
Knowledgeable

Warehouse Team Leader- Burton on Trent

Distribution Centre
Reference HOB1247762
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a 37.5, vacancy that will close in {x} days at {xx:xx} BST.

The vacancy

Warehouse Team Leader- Burton on Trent

Full Time -37.5 hours per week

 5 over 7, Rotating shifts (6am-2pm, 2pm-10pm)

Salary- £27,341 per year

 

 

WHY HOBBYCRAFT?

  • Previously voted one of the Top 5 Best Companies in the UK by our own colleagues
  • We’re a forward thinking, diverse team and are 100% committed to what we do
  • We have a reputation to shout about, exceeding customer expectations first time, every time

 

Team Leaders support the operational team ensuring all colleagues are motivated, engaged and focussed upon customer service, KPI's, safety and operational efficiency.

In this role you will be reporting to First Line Managers and Operations Team Managers.

 

Required Skills & Experience

  • Proven ability to identify, investigate, and resolve operational issues at shop-floor level, ensuring minimal disruption to warehouse activities and service levels.
  • Strong commitment to promoting a culture of Health & Safety, Continuous Improvement, and operational excellence.
  • Experience using NAVISION Warehouse Management System (WMS) or similar warehouse management software, with a focus on inventory accuracy and operational efficiency.
  • Practical experience using handheld terminals and RF scanners to support picking, put-away, goods receipt, stock control, and periodic inventory counting activities.
  • Demonstrated experience leading and managing warehouse teams, including rota planning, holiday scheduling, performance management, and addressing conduct-related matters.
  • Strong leadership skills with the ability to motivate, engage, and develop colleagues while maintaining a positive and productive working environment.
  • Energetic, proactive, and empathetic approach to people management, with excellent communication and interpersonal skills.
  • Flexible and adaptable, with the ability to support varied operational demands, tasks, and shift patterns.

 

Personal Attributes

  • Strong problem-solving and decision-making skills.
  • Results-driven with a focus on achieving operational targets and service levels.
  • Organised and detail-oriented with excellent administrative skills.
  • Positive role model who leads by example and promotes teamwork and accountability.
  • Confident communicator capable of engaging with colleagues at all levels of the business.

COMPANY BENEFITS

  • 33 days holiday including bank holidays pro rata, growing with you during your time with us
  • Up to 40% colleague discount
  • Long service awards to thank you for your time spent with us
  • Cycle2Work scheme
  • Fun event days to fundraise for our charity partners
  • Annual paid-for charity volunteer day
  • Employee Support Programme, for overall wellbeing for you and your family, including financial and mortgage advice
  • Access to a personal pension scheme
  • Access to a range of high street discounts
  • An inclusive and creative working environment, so you can truly be you and enjoy your time at work
  • Colleague social events held throughout the year

 

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date.

 

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers.  As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

 

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.

About us

We’re here to help you create

Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.

We're here to support everyone on their crafting journey, from parents looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?

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Customer service

Creative

Knowledgeable

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