Supply Chain Coordinator

Role: Supply Chain Coordinator

Location: Bournemouth

Reference: HOB1133921

Closing Date: 10/09/2025 23:59

Creativity is Hobbycraft’s reason for being, so when you join our fantastic team, you will be surrounded by like-minded imaginative people. We believe that working together and embracing new and innovative ideas are the best way to make our colleagues feel part of something. 

This is a full-time role, working 37.5 hours. Our core business hours are Monday to Friday – 10am to 3pm with a flexible approach to start and finish times

Our hybrid working model is 3 days in the office, 2 days working from home

Overview:

The Supply Chain Coordinator is an administrative role that requires a strong level of attention to detail to improve the efficiency and operation of our team.  The role requires a sound knowledge of the wider Supply Chain environment and good understanding of the market that Hobbycraft trades in. 

The role takes responsibility for coordinating and communicating responses from stores and suppliers, creating adhoc orders and supporting the Supply Chain team with stock queries and requests.  A key part of the role is keeping documentation up to date and managing data entry into our software.

Strong working relations with key stakeholders should be built to enable the coordinator to operate cross functionally and achieve results as part of a team. A proactive and problem-solving approach is necessary, ensuring a timely response to fast-changing priorities.

Key Accountabilities:

• Manage the Supply Chain Inbox and deal with queries from stores and suppliers; liaising with other cross functional teams where required
• Respond to adhoc stock requests and supply chain queries from other functions
• Creating and prioritising adhoc purchase orders or store transfers where required to support the Supply Chain team
• Work with external suppliers to support the timely arrival of purchase orders to our Distribution Centre and store base
• Contact suppliers to obtain Proof of Delivery where required
• Collate and circulate reports that are used by the Supply Chain team and wider business

• Support the Supply Chain team with key tasks as required; this could include an involvement in strategic projects or working groups to provide workload support

Key Behaviours & Experience:

• Builds and maintains effective and collaborative relationships with internal and external stakeholders
• Takes a proactive approach to managing workload and is commercial in their decision-making process
• Maintains a positive and resilient outlook
• Clear communicator with strong attention to detail
• Able to follow best practice and looks for ways to develop and improve coordinator processes
• Identifies risks and opportunities, communicating these clearly and in a timely manner to stakeholders
• Experience with a variety of IT software including data entry and purchase order management
• Intermediate/Advanced Microsoft Excel skills
• At least 1 years’ experience in a retail environment preferable

About our benefits

•            25% Discount Card for Hobbycraft Stores and Haskins

•            33 days holiday inclusive of Bank Holidays with an increase each holiday year

•            Birthday Day Off

•            Hybrid Working

•            Company pension contribution – up to 4% contribution

•            Employee Assistance Programme provide by Retail Trust

•            Cash Health Plan with Health Shield

•            Contribution towards eyesight test and glasses

•            Subsidised gym membership

•            Cycle to Work Scheme

•            Long service awards and gifts

•            Continuous training, development, and performance management

•            Colleague Wellness Programme

•            A creative working environment

•            Colleague Social Events throughout the year including Summer and Christmas events 

We are completely committed to supporting anyone with a disability in applying for our vacancies.  If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers.  As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.